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0333 77 22 6 33

Join the People Support family

Signed in as:

filler@godaddy.com

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  • Report a Concern
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Covid-19

What actions are being taken to protect individuals accessing our services?

All of our staff have completed Covid-19 training to ensure that we are able to provide services as safely as possible.

We would like to reassure  individuals accessing our services that we have significant PPE. 

All staff are provided with more than sufficient PPE to carry out their duties. 

We also have a on-call PPE Spoc who can deliver further PPE in the event of an emergency. .

During the pandemic where possible staff will remain on the same runs. This will reduce the amount of contact front line staff have with individuals.  

Risk assessments will be carried out on each individual we support relating to the risk of Covid-19.

Any staff that present with symptoms are removed from scheduling immediately and are directed for a covid-19 test.


What if a service user has Covid-19?

We will continue to provide you with care and support during these times. We fully understand that having Covid-19 may increase your care and support needs. 

All staff will ensure that their Covid-19 safe practice training is followed, all PPE is worn and close contact is kept to a minimal. 

Where possible we will also aim to allocate staff who have received their vaccine to those who test positive. 

What can I do to protect the care workers?

We understand that it is challenging to remain distant from your care workers.

In order to help our care staff we respectfully request that all individuals receiving home visits, minimize their contact with others and ensure rooms are well aired. 


We would also request that family members or visitors allow space for our care staff. Where possible during visits we would request for family / friends to sit in another room.  


We promote the vaccine to all service users and staff. We are also able to provide a service supporting individuals to travel for a test. 


If you or someone you have been in contact with has tested positive for Covid-19 please inform us immediately.


We also request that if you have any symptoms to inform us immediately. If you require assistance ordering a test our team will be more than happy to help with this. 


Please note that we may have to share information of any positive cases with the Local Authority, Public Health Wales, CIW and other professional bodies. 


Further information is available on the following websites:

Current Covid-19 Alert Level

 Home - Public Health Wales (nhs.wales) 

 Find support if you’re affected by coronavirus | GOV.WALES 



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